Shipping & Returns

Carrier
All orders are shipped via USPS Priority Mail Insured to ensure fast and reliable delivery.

Order Tracking
Once your order has shipped, you’ll receive an email confirmation with your USPS tracking number so you can follow your package every step of the way.

Shipping Rates
Orders $150 and over automatically qualify for free shipping at checkout.
All other orders ship at a flat rate of $9 anywhere within the U.S.
At this time, we are unable to ship internationally.

Back Orders
If an item in your order is temporarily out of stock, we’ll contact you right away. In-stock items will ship first, and your remaining product(s) will be sent as soon as they become available—at no extra shipping cost.

Returns
Please note that all skincare product sales are final and non-refundable.

Terms & Conditions

By booking an appointment at Mabel’s Skin Care®, you agree to the following:

• Services are available by appointment only.

• New clients should book the New Client Facial for their first visit.

• All services and recommendations are tailored to your skin at the time of treatment.

• Results vary based on skin type, condition, and lifestyle.

• All content, images, and branding on this site are property of Mabel’s Skin Care® and may not be copied or reused without permission.

Cancellations, No-Shows & Late Arrivals

• A minimum of 48 hours’ notice is required to cancel or reschedule an appointment. If less than 48 hours’ notice is given, the booking fee collected at the time of scheduling will not be refunded or applied toward future appointments.

• No-Shows: Clients who miss their appointment without notice will be considered a no-show. In these cases, the booking fee will not be refunded.

• Late Arrivals: If you arrive late, your session will be shortened to respect the next client’s time. If you arrive 20 minutes or more past your scheduled start time, your appointment may be canceled and treated as a no-show.

Thank you for respecting this policy — it allows me to honor every client’s time and keep my schedule running smoothly.

New Clients

• All new clients, or returning clients who have not received a service in 12+ months, must book a New Client Appointment. No exceptions.

• You may add on desired treatments (Dermaplane, micro/hydrodermabrasion, enzyme, extractions, etc.) to your New Client Appointment to ensure enough time is reserved.

This ensures we have the time to complete a thorough skin consultation and design a plan that truly works for you.

Appointment Confirmations

• All appointments must be confirmed directly by me.

• If you do not receive a confirmation notification from Booksy, your appointment has not gone through.

Consent & Forms

• Digital forms will be sent to you as soon as I accept your appointment.

• All required forms must be completed at least 48 hours before your appointment day in order to proceed with your treatment.

• These may include:

• Medical Disclosure – to ensure I am aware of allergies, medications, and health history.

• Treatment Consent – acknowledging benefits and potential risks of services.

• Photo Consent – optional, granting permission for before/after photos if you choose.

• Release of Liability – confirming your understanding that results vary and treatments are nonmedical.

These forms are in place to provide you with the safest, most effective, and fully personalized care.

Payment Policy

I accept the following forms of payment:

• All major credit and debit cards

• Contactless payments

• Zelle

• Cash

• Gift cards

Payment is due at the time of service.

Return & Refund Policy

Your skincare is an investment, and I want you to feel confident in your purchases.

• All skincare product sales are final.

• Services: Due to the nature of skincare treatments, all service sales are final.

Gift Cards

• Gift cards are non-refundable and not redeemable for cash.

• Lost or stolen gift cards cannot be replaced.

• Gift cards must be presented at the time of service.

• They may be used for services or products, but cannot be combined with promotional offers unless specified.

Patch Test Policy (Chemical Peels)

• For chemical peels, a patch test is required at least 48 hours prior to your appointment.

• This ensures your skin responds safely to active ingredients.

Age Restrictions / Minor Policy

• Clients under the age of 18 must be accompanied by a parent or legal guardian.

• A signed consent form from the guardian is required before any treatment can be performed.

• Certain advanced treatments may not be appropriate for minors. I will always recommend the safest options for young skin.

Health & Safety / Contraindications

Your health and safety are my top priority. Please inform me of the following before booking or during your consultation:

• Any current skin conditions, rashes, wounds, or infections (including cold sores).

• Recent chemical peels, laser treatments, or cosmetic procedures.

• Recent Botox or filler injections (must wait at least 2 weeks before a facial).

• Current medications (including Accutane, antibiotics, or topical prescriptions).

• Pregnancy, breastfeeding, or other medical conditions that may affect treatment safety.

• If you are feeling unwell or contagious, please reschedule your appointment.

This ensures I can tailor your treatment for both safety and best results.

Valuables

Mabel’s Skin Care® does not assume liability for lost, stolen, or forgotten personal items. Please keep your valuables with you during your visit.

Pricing

Treatment and product pricing is subject to change at any time without notice.

Privacy & Data

• I collect only what is necessary (name, contact info, health history) for booking and treatment.

• Your information is never sold or shared.

• Intake and consent forms are securely stored.

Cookie Policy

Like most websites, I may use cookies to improve browsing and track analytics. You can disable cookies at any time in your browser settings.

Affiliate Disclosure

From time to time, Mabel’s Skin Care® includes links to skincare products or retailers that are affiliate links. This means I may earn a small commission if you make a purchase through those links—at no additional cost to you. I only share products I genuinely use in the studio, have tested on myself or clients when appropriate, and believe align with my standards for safety, quality, and results.

My Promise to You

• Recommendations are based on professional experience, ingredient knowledge, and client outcomes—not commissions.

• Affiliate income helps support free skincare education, product guides, and resources I create for this community.

• If a product is gifted, sponsored, or part of a brand partnership, I will disclose that clearly.

Transparency & Independence
Affiliate partnerships do not influence my service menu, protocols, or the advice you receive during treatments or consultations. You’re never obligated to purchase through my links, and you’ll receive the same level of care regardless of where you shop.

Questions

If you still have any questions or concerns, please contact us at aloha@mabelsskincare.com. 

✨ Thank you for respecting these policies. They allow me to create the best possible experience for every client who visits Mabel’s Skin Care®.